Privacy Policy

Last Updated: September 5, 2026

At NUSQWEAR, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, create an account, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and how we protect your information.

By using https://nusqwear.com/, you agree to the practices described in this Privacy Policy.

1. About This Privacy Policy

In this Privacy Policy, “NUSQWEAR,” “we,” “us,” and “our” refer to NUSQWEAR.

“You,” “your,” or “customer” refers to any person who visits our website, creates an account, places an order, or communicates with us.

This Privacy Policy applies to information collected through our website and through communications directly related to your interactions with NUSQWEAR.

2. Information We Collect

We may collect personal information that you voluntarily provide when using our website.

This may include:

Full name
Phone number
Email address
Billing address
Shipping or delivery address
City, area, district, and postal information
Account login information
Order and purchase information
Product preferences
Information provided when contacting customer support
Information provided through forms or other website interactions

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and operate our business.

3. Order Information

When you place an order with NUSQWEAR, we may collect and retain information related to that transaction, including:

Products ordered
Product size and variation
Order number
Order date
Order status
Payment status
Delivery information
Return or exchange information
Customer communications relating to the order

This information allows us to process, fulfill, deliver, and provide support for your order.

4. Payment Information

When you make a payment through our website, payment information may be processed by the relevant payment gateway or payment service provider.

Depending on the payment method used, this may include information necessary to process the transaction.

NUSQWEAR does not intentionally store complete payment credentials such as your card PIN, online banking password, or mobile financial service PIN.

Third-party payment providers may have their own privacy policies and security practices. We recommend reviewing their policies when using their services.

5. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Products viewed
Referring website
Date and time of visits
Website interactions
General website usage information

This information may help us understand how visitors use our website, identify technical problems, improve website performance, and maintain website security.

6. Cookies

NUSQWEAR may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information and provide functionality.

We may use cookies to:

Keep products in your shopping cart
Remember website preferences
Maintain login sessions
Support checkout functionality
Understand website traffic
Improve website performance
Analyze customer interactions
Measure marketing and advertising performance

You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart or checkout functionality.

7. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Arrange product delivery
Confirm and verify orders
Communicate with you about your orders
Provide customer support
Process returns, exchanges, and refunds
Maintain customer accounts
Improve our products and services
Improve website functionality and user experience
Detect and prevent fraudulent or unauthorized activity
Maintain website security
Analyze website performance
Understand customer preferences
Measure advertising and marketing performance
Send promotional communications where permitted
Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate business purposes related to providing and improving our services.

8. Marketing Communications

If you provide your contact information and consent to receive promotional communications, we may contact you about:

New products
Product launches
Special offers
Discounts
Promotions
NUSQWEAR updates

You can request to stop receiving promotional communications at any time.

Order-related and essential service communications may still be sent when necessary to fulfill your order or provide requested services.

9. Sharing Your Information

NUSQWEAR does not sell your personal information.

We may share necessary information with trusted third-party service providers when required to operate our business and provide services to you.

These may include:

Payment processors
Courier and delivery companies
Website hosting providers
Website and technology service providers
Analytics providers
Marketing and advertising service providers
Customer support services
Fraud prevention services
Professional service providers
Government, regulatory, or law enforcement authorities where legally required

We aim to share only the information reasonably necessary for the relevant service or purpose.

10. Delivery Partners

To deliver your order, we may need to provide delivery partners with information such as:

Customer name
Phone number
Delivery address
Order information

This information is used to fulfill and deliver your order.

Delivery providers may process your information according to their own privacy policies and applicable laws.

11. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing.

Depending on the services implemented on our website, these technologies may include analytics tools, advertising pixels, cookies, and similar technologies.

They may collect information such as:

Pages visited
Products viewed
Website interactions
Device information
Browser information
Approximate location
Advertising interactions

These tools help us improve our website and understand the performance of our marketing campaigns.

12. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, courier services, or other external services.

If you follow a link to a third-party website, that website will have its own privacy policy and terms.

NUSQWEAR is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

13. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

14. Data Retention

We may retain personal information for as long as reasonably necessary for legitimate business purposes, including:

Processing and maintaining transaction records
Providing customer support
Managing returns and exchanges
Maintaining accounting and business records
Preventing fraud
Resolving disputes
Complying with legal obligations
Enforcing our agreements and policies

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.

15. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

16. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent for certain uses of information
Opt out of promotional communications
Ask questions about how your information is used

Some information may need to be retained where required by law or necessary for legitimate business purposes.

To make a privacy-related request, please contact NUSQWEAR using the contact information available on our website.

17. Account Information

If you create an account on NUSQWEAR, you are responsible for keeping your account credentials confidential.

We recommend using a strong password and not sharing your login information with others.

If you believe that your account has been accessed without authorization, please contact us as soon as possible.

18. Data Transfers

Some third-party service providers used by NUSQWEAR may operate servers or facilities outside Bangladesh.

Where information is processed by such providers, it may be subject to the laws and privacy practices applicable to those providers and their operating locations.

We take reasonable steps to work with service providers that maintain appropriate safeguards for information they process on our behalf.

19. Changes to This Privacy Policy

NUSQWEAR may update this Privacy Policy from time to time to reflect changes in:

Our business practices
Website functionality
Technology
Third-party services
Legal or regulatory requirements

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact NUSQWEAR through the contact information provided on our website.

NUSQWEAR

Website: https://nusqwear.com/