Terms & Conditions

Last Updated: September 5, 2026

Welcome to NUSQWEAR. These Terms & Conditions govern your access to and use of https://nusqwear.com/ and any purchase made through our website.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About NUSQWEAR

NUSQWEAR is an online fashion brand offering clothing and related products through our website.

Throughout these Terms & Conditions, the terms “NUSQWEAR,” “we,” “us,” and “our” refer to NUSQWEAR.

The terms “you,” “customer,” and “your” refer to any person who accesses our website or purchases our products.

2. Website Use

By using our website, you agree to:

Provide accurate and complete information when placing an order or creating an account.
Use the website only for lawful purposes.
Not attempt to damage, disrupt, hack, or interfere with the website.
Not copy, reproduce, distribute, or commercially use our website content without permission.
Not submit false, fraudulent, or misleading information.

We reserve the right to restrict or terminate access to our website if we believe it is being misused or used in violation of these Terms.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However:

Actual colors may vary slightly depending on your device, screen settings, lighting, and photography.
Minor differences in measurements may occur due to manufacturing processes.
Product availability may change without prior notice.
We reserve the right to correct errors or inaccuracies in product information.

NUSQWEAR does not guarantee that every product detail displayed on the website will always be completely error-free.

4. Product Sizes

Customers are responsible for selecting the appropriate size before placing an order.

Please review the size chart provided on the relevant product page before purchasing.

If you are uncertain about sizing, we recommend contacting our customer support before placing your order.

Size exchanges, where available, will be handled according to our Return & Exchange Policy.

5. Pricing

All product prices displayed on the website are in Bangladeshi Taka (৳) unless otherwise stated.

We reserve the right to:

Change product prices at any time.
Start, modify, or end promotional offers.
Correct pricing errors.
Change product availability without prior notice.

If a significant pricing error occurs, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been made.

6. Orders

Placing an order through our website does not automatically guarantee that the order will be accepted.

An order may be cancelled or declined due to reasons including:

Product being out of stock.
Incorrect or incomplete customer information.
Incorrect pricing or product information.
Suspected fraudulent activity.
Delivery limitations.
Customer request.
Other circumstances that prevent us from fulfilling the order.

If we cancel an order for which payment has already been received, the applicable amount will be refunded according to our Refund Policy.

7. Order Confirmation

After placing an order, you may receive an order confirmation through the contact information provided during checkout.

For Cash on Delivery orders, NUSQWEAR may contact you by phone or through another communication method to verify your order.

We reserve the right to cancel an order if we are unable to verify the information provided.

8. Payment

We may offer payment methods such as:

Cash on Delivery (COD)
Mobile financial services
Online payment
Other payment methods displayed at checkout

Payment options may change from time to time.

Customers are responsible for providing accurate payment information when using online payment methods.

We do not knowingly request or store your complete payment credentials such as card PINs or passwords.

9. Cash on Delivery Orders

For Cash on Delivery orders, payment must be made to the delivery representative when the order is delivered.

Customers should provide an accurate and reachable phone number and delivery address.

Repeated refusal to receive confirmed COD orders, providing false information, or intentionally placing fraudulent orders may result in restrictions on future COD purchases.

10. Shipping & Delivery

We currently provide delivery services according to the locations and delivery options available at checkout.

Estimated delivery times may vary depending on:

Delivery location.
Courier availability.
Weather conditions.
Public holidays.
Unexpected logistical issues.
Other circumstances beyond our reasonable control.

Delivery estimates are not guaranteed delivery deadlines.

Once an order has been handed over to the courier, delivery may be affected by circumstances outside NUSQWEAR’s direct control.

11. Customer Responsibility for Delivery Information

Customers are responsible for providing correct:

Name
Phone number
Delivery address
Area or district
Other information required for delivery

NUSQWEAR will not be responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

Additional delivery charges may apply if an order needs to be re-delivered due to incorrect customer information or the customer’s unavailability, where applicable.

12. Inspection Upon Delivery

Customers are encouraged to check their package and product condition immediately after receiving the order.

If the product appears damaged, incorrect, or has another issue, please contact NUSQWEAR as soon as possible according to our Return & Exchange Policy.

13. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our separate Return & Exchange Policy and Refund Policy, where applicable.

Eligibility may depend on factors such as:

Condition of the product.
Whether the product has been worn or washed.
Whether original tags and packaging are intact.
The reason for the return or exchange.
The applicable return period.

Please review the relevant policy before requesting a return, exchange, or refund.

14. Sale & Promotional Products

Products purchased during special promotions, discounts, clearance sales, or other promotional campaigns may have different return or exchange conditions.

Any special conditions applicable to a promotion will be clearly communicated at the time of purchase.

15. Intellectual Property

All content available on the NUSQWEAR website, including but not limited to:

NUSQWEAR name and logo
Brand identity
Product designs
Product photographs
Graphics
Website design
Product descriptions
Text and written content
Videos
Marketing materials

is owned by or licensed to NUSQWEAR unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

16. User Accounts

Some features of the website may require you to create an account.

You are responsible for:

Providing accurate account information.
Keeping your login credentials secure.
Maintaining the confidentiality of your account.
Informing us if you believe your account has been accessed without authorization.

NUSQWEAR reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activity.

17. User Reviews & Content

If the website allows customers to submit reviews, comments, photographs, or other content, you agree that the submitted content:

Must be truthful and relevant.
Must not contain unlawful, abusive, threatening, or misleading material.
Must not violate another person’s intellectual property or privacy rights.
Must not contain malicious code or harmful material.

NUSQWEAR reserves the right to remove content that violates these Terms or is otherwise inappropriate.

18. Third-Party Services

Our website may use third-party services such as:

Payment gateways
Courier and delivery providers
Analytics services
Hosting providers
Communication services
Other technology or service providers

Third-party services may have their own terms and privacy policies.

NUSQWEAR is not responsible for the independent policies, actions, or technical failures of third-party service providers.

19. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption.
Free from errors.
Free from technical problems.
Completely secure from all possible threats.

The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances beyond our control.

20. Limitation of Liability

To the extent permitted by applicable law, NUSQWEAR will not be responsible for indirect, incidental, or consequential losses arising from:

Use or inability to use the website.
Courier or delivery delays.
Third-party service interruptions.
Incorrect information supplied by customers.
Unauthorized use of customer accounts.
Product misuse after delivery.
Circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

21. Force Majeure

NUSQWEAR will not be responsible for delays or failure to perform its obligations where such failure results from circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.

22. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information provided through the website.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

23. Changes to These Terms

NUSQWEAR may update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

24. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

Any dispute arising from the use of our website or purchase of our products shall be subject to the applicable jurisdiction of the courts of Bangladesh.

25. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, or other matters relating to NUSQWEAR, please contact us through the contact information provided on our website.

NUSQWEAR

Website: https://nusqwear.com/