Hassle-free returns are accepted within 7 days of delivery for eligible items.

Non-Returnable Items

The following items are not eligible for return: Caps, socks, rugs, hats, masks, boxers, shorts, bodysuits, crop tops, tank tops, baby tees, rompers, and stationery items such as stickers.

Exchanges

Hassle-free exchanges are accepted within 7 days of delivery for eligible items.

Non-Exchangeable Items

The following items are not eligible for exchange: Caps, socks, hats, masks, boxers, shorts, bodysuits, crop tops, tank tops, baby tees, rompers, and stationery items such as stickers.

Exchange Policy

Each eligible item can be exchanged once for:

  • A different size
  • A different color
  • A different product of equal value
  • A different product of higher value, with the price difference paid by the customer

Refund Policy

Approved refunds will be issued as NUSQ Store Credits only, rather than direct bank refunds.

We’re a proudly independent brand, and every order helps us continue creating the streetwear pieces we believe in. Instead of processing refunds back to your bank account, we provide the approved refund amount as NUSQ Store Credit, keeping your support within the brand and giving you the freedom to choose your next favorite piece.